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Webpage Performance Test Result

  • Settings: DesktopChromev129CableFrankfurt, Germany
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Requests Details

Use this page to explore the metric timings and request waterfall for any run of your test.

Page Performance Metrics (Run 1)

View run details: Run 1 (Repeat View)

TTFB Start Render FCP Speed Index LCP CLS TBT DC Time DC Requests DC Bytes Total Time Total Requests Page Weight
.462S 1.200S 1.225S 1.279S 1.322S 0 .000S 8.052S 102 4,518KB 8.558S 102 4,518KB

Visual Page Loading Process (Explore)

Navigation Timings
domContentLoadedEvent loadEvent
1.603s - 1.603s (0s) 8.043s - 8.043s (0s)
Custom Metrics Data
Colordepth
24
Dpi
{"dppx":1,"dpcm":37.79527559055118,"dpi":96}
Images
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Resolution
{"absolute":{"height":1200,"width":1920},"available":{"height":1200,"width":1920}}
fonts
[{"family":"Better Times","display":"auto","status":"loaded","style":"normal","weight":"normal"},{"family":"Inter","display":"auto","status":"loaded","style":"normal","weight":"normal"},{"family":"Inter","display":"auto","status":"loaded","style":"normal","weight":"500"},{"family":"Inter","display":"auto","status":"loaded","style":"normal","weight":"600"},{"family":"Inter","display":"auto","status":"loaded","style":"normal","weight":"700"},{"family":"Inter","display":"auto","status":"loaded","style":"normal","weight":"800"},{"family":"Inter","display":"auto","status":"unloaded","style":"normal","weight":"900"}]
generated-content-percent
0.57
generated-content-size
0.44
imgs-in-viewport
[]
imgs-no-alt
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href="https://zammad.com/en/customers/adina-hotels"> <div class="menu-page-link-title"> Adina Hotels </div> </a> <a class="menu-page-link" href="https://zammad.com/en/customers/lorrach-trade-school"> <div class="menu-page-link-title"> Lörrach Trade School </div> </a> </div> </div> </div> </div> <div class="menu-entry"> <a href="https://zammad.com/en/pricing" class="menu-link">Pricing</a> </div> <div class="menu-entry"> <a href="https://zammad.com/en/blog" class="menu-link">Blog</a> </div> <div class="menu-entry"> <a href="https://zammad.com/en/company" class="menu-link menu-link--has-submenu">Company</a> <span class="icon icon-arrow-down-small menu-entry-arrow"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#arrow-down-small"></use></svg> </span> </span> <div class="menu-page" data-layout="landscape" data-size="large"> <svg class="menu-page-mouse-guard" viewBox="0 0 1 1" preserveAspectRatio="none"><path d="m1 1c-.5 0-1-.5-1-1v1h1"></path></svg> <div class="menu-page-level-1"> <a class="menu-page-link" href="https://zammad.com/en/company"> <div class="menu-page-link-title">About us</div> <div class="menu-page-link-subtitle">Who we are and how we work</div> </a> <a class="menu-page-link" href="https://zammad.com/en/company/spirit"> <div class="menu-page-link-title">Spirit</div> <div class="menu-page-link-subtitle">What drives us</div> </a> </div> <div class="menu-page-level-2"> <div class="menu-page-group" data-size="small"> <a class="menu-page-link" href="https://zammad.com/en/company/jobs"> <div class="menu-page-link-title"> Jobs <span class="menu-page-link-childcount">4</span> </div> </a> <a class="menu-page-link" href="https://zammad.com/en/company/press"> <div class="menu-page-link-title"> Press </div> </a> <a class="menu-page-link" href="https://zammad.com/en/company/contact"> <div class="menu-page-link-title"> Contact </div> </a> <a 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href="https://zammad.com/en/services/professional-training"> <div class="menu-page-link-title">Professional Training</div> <div class="menu-page-link-subtitle">Admin and agent training</div> </a> <a class="menu-page-link" href="https://zammad.com/en/services/webinars"> <div class="menu-page-link-title">Free Webinars</div> <div class="menu-page-link-subtitle">Short sessions</div> </a> </div> </div> </div> <div class="menu-center-mobile"> <a class="menu-btn btn" href="https://zammad.com/en/services/webinars">Demo</a> <a href="https://zammad.com/en/getting-started" class="menu-btn btn btn--cta">Start free trial!</a> <div class="social-links"> <a href="https://mastodon.social/@zammad_hq" title="Zammad on Mastodon"> <span class="icon icon-mastodon"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#mastodon"></use></svg> </span> </span> </a> <a href="https://www.linkedin.com/company/zammad" title="Zammad on LinkedIn"> <span class="icon icon-linkedin"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#linkedin"></use></svg> </span> </span> </a> <a href="https://github.com/zammad" title="Zammad on Github"> <span class="icon icon-github"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#github"></use></svg> </span> </span> </a> <a href="https://www.facebook.com/zammadhq/" title="Zammad on Facebook"> <span class="icon icon-facebook"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#facebook"></use></svg> </span> </span> </a> <a href="https://www.instagram.com/zammad_hq" title="Zammad on Instagram"> <span class="icon icon-instagram"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#instagram"></use></svg> </span> </span> </a> </div> <div class="footer-text"><p>Copyright © 2024 Zammad</p> <p><a href="https://zammad.com/en/company/privacy">Data Privacy</a> <a href="https://zammad.com/en/company/terms">T&amp;C</a></p></div> </div> </div> <div class="menu-toggle js-toggle-menu"> <span class="icon icon-burger"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#burger"></use></svg> </span> </span> <span class="icon icon-close"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#close"></use></svg> </span> </span> </div> <div class="menu-right"> <a class="menu-btn btn btn--small" href="https://zammad.com/en/services/webinars">Demo</a> <a href="https://zammad.com/en/getting-started" class="menu-btn btn btn--small btn--cta">Start free trial!</a> </div> </nav></header> <div class="container"> <div class="sections"> <div class="text section text-content" data-theme="Yellow" data-alignment="centered"> <div class="cursive">Get started in minutes,<br class="portrait"> be a winner for years</div> <h1>Great Customer Service<br class="landscape"> starts with a Powerful<br class="landscape"> Helpdesk Software</h1> <p>Is it one of those days? Sticky notes all over and the phone won’t stop ringing? Zammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control – and your customers under your spell. Discover the Zammad ticketing system now!</p> <p><a class="btn" href="https://zammad.com/en/getting-started">Start your free trial</a> <a class="btn btn--secondary" href="https://zammad.com/en/services/webinars">Demo</a></p></div><div class="video section"> <figure> <div class="video-holder"> <div class="video-ratio"> <video class="video-element" src="https://zammad.com/media/pages/home/d9be3f9722-1698589022/zammad-intro-en.mp4" alt="Office scene displaying how tasks are completed using the Zammad ticketing system" controls=""> </video> </div> <div class="video-play"> <img class="video-poster" src="https://zammad.com/media/pages/home/ed774bba40-1698589022/zammad-intro-en-1280x720.jpg" srcset="https://zammad.com/media/pages/home/ed774bba40-1698589022/zammad-intro-en-640x360.jpg 640w 360h, https://zammad.com/media/pages/home/ed774bba40-1698589022/zammad-intro-en-1280x720.jpg 1280w 720h, https://zammad.com/media/pages/home/ed774bba40-1698589022/zammad-intro-en-2560x1440.jpg 1920w 1080h, https://zammad.com/media/pages/home/ed774bba40-1698589022/zammad-intro-en-3840x2160.jpg 1920w 1080h, https://zammad.com/media/pages/home/ed774bba40-1698589022/zammad-intro-en-5120x2880.jpg 1920w 1080h" sizes="100vw"> <span class="icon icon-play video-play-icon"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#play"></use></svg> </span> </span> </div> </div> </figure> </div> <div class="text section text-content" data-theme="Yellow" data-alignment="centered"> <div class="cursive">Your fast and knowledgeable helpdesk</div> <h2 id="the-kind-of-support-you-want-to-experience"><a href="#the-kind-of-support-you-want-to-experience">The Kind of Support<br class="landscape"> You Want to Experience</a></h2> <p>Problem? Solved! Zammad helps your team to find the right answers. After all, great customer service makes all the difference: two thirds of all customers have changed providers because of poor support. But your customers are not among them!</p></div><div class="all-features section"> <div class="all-features-controls"> <div class="content-switcher is-active" data-content="helpdesk" data-theme="Yellow">Helpdesk</div> <div class="content-switcher" data-content="productivity" data-theme="Red">Productivity</div> <div class="content-switcher" data-content="integration" data-theme="Blue">Integration</div> </div> <div class="all-features-categories"> <ul class="all-features-category is-active" data-content="helpdesk"> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/checkliste"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/checkliste/8faf08bdb3-1730808092/checklist_icon.png" alt="Checklist Feature in Zammad Icon"> </div> <div class="all-features-preview-title">Checklist</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/historization-of-changes"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/historization-of-changes/16f7e8429c-1698589015/historisierung-von-aenderungen.png" alt="Icon Timeline"> </div> <div class="all-features-preview-title">Historization of Changes</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/individual-fields"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/individual-fields/8a54d3c7b5-1698589014/custom-fields.png" alt="Icon for individually designed fields"> </div> <div class="all-features-preview-title">Individual fields</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/immediate-changes"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/immediate-changes/9657cfbb0d-1698589015/immediate-changes.png" alt="Icon representing speed"> </div> <div class="all-features-preview-title">Immediate Changes</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/individual-lists-and-overviews"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/individual-lists-and-overviews/119eb05bc4-1698589014/individual-lists-and-overviews.png" alt="Illustration showing a list"> </div> <div class="all-features-preview-title">Individual Lists &amp; Overviews</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/chat"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/chat/82423acbc6-1698589015/chat.png" alt="Illustration of two speech bubbles"> </div> <div class="all-features-preview-title">Smart Chat</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/multilingualism"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/multilingualism/f655803a89-1698589015/multilangualism.png" alt="Illustration representing mutliple languages"> </div> <div class="all-features-preview-title">Multilingualism</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/branding"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/branding/34234fbe36-1698589014/branding.png" alt="Illustration of a name badge"> </div> <div class="all-features-preview-title">Branding</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/dashboard"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/dashboard/fa5a2c6455-1698589014/dashboard.png" alt="Dashboard icon"> </div> <div class="all-features-preview-title">Dashboard</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/customer-interface"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/customer-interface/e55ab36dff-1698589014/customer-interface.png" alt="Illustration of a magnifying glass looking for a person"> </div> <div class="all-features-preview-title">Customer Interface</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/vip"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/vip/60c3375057-1698589015/vip.png" alt="Illustration of a crown"> </div> <div class="all-features-preview-title">VIP</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/out-of-office-replacement"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/out-of-office-replacement/ade9730b27-1698589014/out-of-office-assistant-vertreterfunktion.png" alt="Icon of person running away from door"> </div> <div class="all-features-preview-title">Out of office / replacement</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/editor"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/editor/1a4ac83156-1698589014/editor.png" alt="Illustration of a pen"> </div> <div class="all-features-preview-title">Editor</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/sla"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/sla/c2a0642963-1698589015/sla.png" alt=""> </div> <div class="all-features-preview-title">SLA / Escalations</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/mentions"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/mentions/0d9077a875-1698589015/mentions-feature.png" alt=""> </div> <div class="all-features-preview-title">Mentions / Watch</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/archive-import"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/archive-import/a5e44c1944-1698589015/archive-import.png" alt="Icon of a folder and an arrow pointing down"> </div> <div class="all-features-preview-title">Archive Import</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/mobile-view"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/mobile-view/b8babf91fd-1698589014/mobile_view.png" alt=""> </div> <div class="all-features-preview-title">Mobile View</div> </a> </li> </ul> <ul class="all-features-category" data-content="productivity"> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/knowledge-base"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/knowledge-base/36825d0fb7-1698589014/knowledge-base.svg" alt="Book icon"> </div> <div class="all-features-preview-title">Knowledge Base</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/multiple-tasks"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/multiple-tasks/beb1d11114-1698589015/multiple-tasks.png" alt="Illustration of a list with a tick"> </div> <div class="all-features-preview-title">Multiple Tasks</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/autosave"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/autosave/18e1368526-1698589015/autosave.png" alt="Illustration of a sealed box"> </div> <div class="all-features-preview-title">Autosave</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/text-modules"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/text-modules/41d3514022-1698589014/text-modules.png" alt="Icon to illustrate text modules"> </div> <div class="all-features-preview-title">Text modules</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/permanent-marking"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/permanent-marking/ccee4df6c2-1698589015/permanent-marking.png" alt="Illustration of a text marker highlighting text"> </div> <div class="all-features-preview-title">Permanent Marking</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/full-text-search"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/full-text-search/8fdd2c99f5-1698589015/fulltext-search.png" alt="Illustration of a magnifying glass with text"> </div> <div class="all-features-preview-title">Full-text Search</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/detailed-profiles"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/detailed-profiles/085dd50ded-1698589015/customer_information_page.png" alt="Customer Information Icon"> </div> <div class="all-features-preview-title">Customer information page</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/templates"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/templates/080b237477-1698589014/templates.png" alt="Template icon"> </div> <div class="all-features-preview-title">Templates</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/time-recording"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/time-recording/39d4fdbce3-1698589015/zeiterfassung.png" alt="Illustration of a clock"> </div> <div class="all-features-preview-title">Time Accounting</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/tags"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/tags/1505887048-1698589014/tags.png" alt="Illustration of two tags"> </div> <div class="all-features-preview-title">Tags</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/bundle-or-split-tickets"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/bundle-or-split-tickets/0bdb96759c-1698589015/tickets-zusammenfuehren.png" alt="Illustration of two overlapping squares"> </div> <div class="all-features-preview-title">Bundle or split tickets</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/parent-child-relationship"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/parent-child-relationship/6cc65f5a8a-1698589014/verlinkung.png" alt="Illustration of a Link"> </div> <div class="all-features-preview-title">Parent / Child Relationship</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/organization-information-page"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/organization-information-page/35f47d49b8-1698589015/organization_information_page.png" alt="organization information icon"> </div> <div class="all-features-preview-title">Organization Information Page</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/assignment-from-user-to-organization"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/assignment-from-user-to-organization/d2d4dca3a2-1698589015/organisation-kunde-zuordnung.png" alt="Icon of a person standing next to buildings"> </div> <div class="all-features-preview-title">Assigning User to Organization</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/csv-import"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/csv-import/7b72103da3-1698589015/csv.png" alt="CSV icon"> </div> <div class="all-features-preview-title">CSV Import of Users and Organizations</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/editing-conflict-warning"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/editing-conflict-warning/c235ac0db3-1698589014/agenten-anzeigen.png" alt="Icon of magnifying glass looking for person"> </div> <div class="all-features-preview-title">Editing conflict warning</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/groups"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/groups/7730628b9b-1698589015/gruppen.png" alt="Illustration of three people"> </div> <div class="all-features-preview-title">Groups</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/responsive-design"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/responsive-design/05ebd00478-1698589014/responsive-design-icon.png" alt="Icon of a hand with a smartphone"> </div> <div class="all-features-preview-title">Responsive Design</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/core-workflows"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/core-workflows/cf611cf5e9-1698589015/core-workflows-logo.png" alt="Icon of a yellow table with a red Settings symbol"> </div> <div class="all-features-preview-title">Core Workflows</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/duplicate-detection"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/duplicate-detection/7abd0497f0-1698589014/prevent_duplicate_ticket.png" alt=""> </div> <div class="all-features-preview-title">Duplicate Detection</div> </a> </li> </ul> <ul class="all-features-category" data-content="integration"> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/rest-api"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/rest-api/b6248e8475-1698589014/rest.png" alt="REST API icon"> </div> <div class="all-features-preview-title">REST API</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/ldap-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/ldap-integration/5d5bf8bbd5-1698589015/ldap.png" alt="LDAP icon"> </div> <div class="all-features-preview-title">LDAP integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/security"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/security/d20a80b31d-1698589015/sicherheit.png" alt="Illustration of a padlock and shield"> </div> <div class="all-features-preview-title">Security</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/sso"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/sso/e416ed60eb-1698589015/sso.png" alt="Icon representing a Single Sign-on"> </div> <div class="all-features-preview-title">SSO</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/s-mime"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/s-mime/c9ab1e8167-1698589014/s-mime.png" alt="Icon representing S/MIME integration"> </div> <div class="all-features-preview-title">S/MIME</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/external-authentication"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/external-authentication/abf24c2d8d-1698589015/externe-identifizierung.png" alt="Illustration of a Fingerprint"> </div> <div class="all-features-preview-title">External Authentication</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/zammad-migrator"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/zammad-migrator/cb15791216-1698589015/migrator.png" alt="Illustration of two arrows coming together"> </div> <div class="all-features-preview-title">Zammad Migrator</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/sipgate"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/sipgate/43345f327c-1698589015/sipgate_integration.png" alt=""> </div> <div class="all-features-preview-title">Sipgate Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/placetel"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/placetel/5ebbeb0851-1698589014/placetel_integration.png" alt=""> </div> <div class="all-features-preview-title">Placetel Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/cti-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/cti-integration/cc92f5fc9f-1698589015/cti.png" alt="CTI Logo"> </div> <div class="all-features-preview-title">CTI Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/checkmk-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/checkmk-integration/eaa8f67c7e-1698589015/checkmk_integration.png" alt=""> </div> <div class="all-features-preview-title">Checkmk Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/monit-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/monit-integration/1ad307a246-1698589014/monit.png" alt="Monit Logo"> </div> <div class="all-features-preview-title">Monit Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/nagios-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/nagios-integration/aaa9cc1fa1-1698589015/nagios.png" alt="Nagios Logo"> </div> <div class="all-features-preview-title">Nagios Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/i-doit-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/i-doit-integration/1ebfb0a1c0-1698589015/i-doit.png" alt="Logo i-doit"> </div> <div class="all-features-preview-title">i-doit Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/icinga-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/icinga-integration/1a5a80b2dd-1698589015/icinga_integration.png" alt=""> </div> <div class="all-features-preview-title">icinga Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/clearbit-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/clearbit-integration/3be68b6be2-1698589014/clearbit_integration.png" alt=""> </div> <div class="all-features-preview-title">Clearbit Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/exchange-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/exchange-integration/30a1ee4e8f-1698589015/microsoft_exchange_integration.png" alt=""> </div> <div class="all-features-preview-title">Exchange Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/telegram-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/telegram-integration/6e402bc23a-1698589015/telegram_integration.png" alt=""> </div> <div class="all-features-preview-title">Telegram Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/facebook-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/facebook-integration/73d477e166-1698589015/facebook_integration.png" alt=""> </div> <div class="all-features-preview-title">Facebook Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/ical-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/ical-integration/c010a70839-1698589014/ical_integration.png" alt=""> </div> <div class="all-features-preview-title">iCal Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/twitter-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/twitter-integration/d89d7aa478-1698589015/twitter_integration.png" alt=""> </div> <div class="all-features-preview-title">Twitter Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/sms"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/sms/7a03b3c2ca-1698589014/sms.png" alt="Icon of two speech bubbles"> </div> <div class="all-features-preview-title">SMS</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/webhooks"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/webhooks/2cb353855b-1698589015/webhooks-2.png" alt="Webhooks icon"> </div> <div class="all-features-preview-title">Webhooks</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/grafana-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/grafana-integration/bf28692069-1698589015/grafana_integration.png" alt=""> </div> <div class="all-features-preview-title">Grafana Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/kibana-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/kibana-integration/f54f1a199d-1698589015/kibana_integration.png" alt=""> </div> <div class="all-features-preview-title">Kibana Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/github-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/github-integration/676e352582-1698589014/git-hub.png" alt=""> </div> <div class="all-features-preview-title">GitHub Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/gitlab-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/gitlab-integration/693fc93d4d-1698589015/gitlab_integration.png" alt=""> </div> <div class="all-features-preview-title">GitLab Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/microsoft-365"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/microsoft-365/99cbfe67fd-1698589015/365_integration.png" alt=""> </div> <div class="all-features-preview-title">Microsoft 365</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/slack-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/slack-integration/90aaaf98d7-1698589015/slack_integration.png" alt=""> </div> <div class="all-features-preview-title">Slack Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/microsoft-teams-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/microsoft-teams-integration/af2ec5aa59-1698589015/microsoft_teams_integration.png" alt=""> </div> <div class="all-features-preview-title">Microsoft Teams Integration</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/pgp"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/pgp/615f2b2d94-1698589015/pgp.png" alt=""> </div> <div class="all-features-preview-title">PGP</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/two-factor-authentication"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/two-factor-authentication/c666d6b9fe-1698589015/2fa.png" alt="2FA Feature Icon"> </div> <div class="all-features-preview-title">Two-Factor Authentication</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/skyvia"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/skyvia/6a9d06819a-1700212871/skyvia_icon.png" alt="Skyvia Icon"> </div> <div class="all-features-preview-title">Skyvia Connector</div> </a> </li> <li class="all-features-preview"> <a class="all-features-preview-link" href="https://zammad.com/en/product/features/whatsapp-business-integration"> <div class="all-features-preview-icon"> <img src="https://zammad.com/media/pages/product/features/whatsapp-business-integration/ba8555b0c6-1713271888/whatsapp_business.png" alt=""> </div> <div class="all-features-preview-title">WhatsApp Business Integration</div> </a> </li> </ul> </div> <a class="all-features-more more more--centered" href="https://zammad.com/en/product/features">View all features<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#arrow-right"></use></svg> </span> </span></a> </div> <div class="text section text-content" data-theme="Yellow" data-alignment="centered"> <div class="cursive">Zammad means together</div> <h2 id="get-inspired-by-our-success-stories"><a href="#get-inspired-by-our-success-stories">Get Inspired by Our Success Stories</a></h2> <p>Together we write success stories. Since its launch in 2016, hundreds of companies have already opted for Zammad's ticket system - and no one has regretted it!</p></div><div class="quotes section js-quotes"> <div class="quotes-slider js-scroller"> <blockquote class="quote js-quote" data-i="0"> <span class="icon icon-quote"> <span class="icon-ratio" style="padding-bottom: 76.300578034682%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#quote"></use></svg> </span> </span> <span class="icon icon-quote"> <span class="icon-ratio" style="padding-bottom: 76.300578034682%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#quote"></use></svg> </span> </span> <img class="quote-customer-logo" src="https://zammad.com/media/pages/customer-database/amnesty-international/1326516235-1728394609/amnesty-international.svg" alt="Amnesty International"> <div class="quote-text"><p>There are three words that describe Zammad perfectly: intuitive, quick, and easy. The switch has definitely paid off: Zammad offers us more possibilities than we originally expected!</p></div> <footer class="quote-author">Stephan Heffner, Spokesperson of the Internet Commission, Amnesty International</footer> </blockquote> <blockquote class="quote js-quote" data-i="1"> <span class="icon icon-quote"> <span class="icon-ratio" style="padding-bottom: 76.300578034682%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#quote"></use></svg> </span> </span> <span class="icon icon-quote"> <span class="icon-ratio" style="padding-bottom: 76.300578034682%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#quote"></use></svg> </span> </span> <img class="quote-customer-logo" src="https://zammad.com/media/pages/customer-database/gansel-rechtsanwalte/9ebd967bde-1728394609/logo_gr_quadrat-3.svg" alt="Gansel Rechtsanwälte"> <div class="quote-text"><p>This is the only Customer Support team I like calling. At Zammad, you always have a knowledgeable employee on the phone who is friendly and competent and acts quickly. This is really personal and makes an enormous difference!</p></div> <footer class="quote-author">René Gerasch, Head of Customer Support, Gansel Rechtsanwälte</footer> </blockquote> <blockquote class="quote js-quote" data-i="2"> <span class="icon icon-quote"> <span class="icon-ratio" style="padding-bottom: 76.300578034682%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#quote"></use></svg> </span> </span> <span class="icon icon-quote"> <span class="icon-ratio" style="padding-bottom: 76.300578034682%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#quote"></use></svg> </span> </span> <img class="quote-customer-logo" src="https://zammad.com/media/pages/customer-database/myposter/dab1c6ccb7-1728394609/myposter.svg" alt="myposter"> <div class="quote-text"><p>Zammad is intuitive, clean, and provides great structure. This allows us to focus on what is most important: the customer.</p></div> <footer class="quote-author">Laura Gamez Morales, Head of Customer Service, myposter</footer> </blockquote> <blockquote class="quote js-quote" data-i="3"> <span class="icon icon-quote"> <span class="icon-ratio" style="padding-bottom: 76.300578034682%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#quote"></use></svg> </span> </span> <span class="icon icon-quote"> <span class="icon-ratio" style="padding-bottom: 76.300578034682%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#quote"></use></svg> </span> </span> <img class="quote-customer-logo" src="https://zammad.com/media/pages/customer-database/city-of-neuwied/ec1a6deee0-1728394610/logo-stadt-neuwied.svg" alt="City of Neuwied"> <div class="quote-text"><p>Our IT helpdesk has been working with Zammad for a long time. Now, Zammad is also helping other organizational units of the administration to advance the digitization of internal processes and, for example, to digitally process and document requests/orders to janitors, building management, personnel management, or even time recording.</p></div> <footer class="quote-author">Gerhard Wingender, Office for IT, Neuwied Municipality</footer> </blockquote> </div> <div class="quotes-pagination"> <div class="quotes-pagination-button js-pagination-button is-active" data-i="0"></div> <div class="quotes-pagination-button js-pagination-button" data-i="1"></div> <div class="quotes-pagination-button js-pagination-button" data-i="2"></div> <div class="quotes-pagination-button js-pagination-button" data-i="3"></div> </div> <div class="quotes-arrow quotes-arrow--prev js-prev"><span class="icon icon-arrow-left"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#arrow-left"></use></svg> </span> </span></div> <div class="quotes-arrow quotes-arrow--next js-next is-active"><span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#arrow-right"></use></svg> </span> </span></div> </div><div class="more-button-section section"> <p><a class="more more--block" href="https://zammad.com/en/customers">View all Customer Stories<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#arrow-right"></use></svg> </span></span></a></p></div> <div class="text section text-content" data-theme="Yellow" data-alignment="centered"> <div class="cursive">Use Cases for a helpdesk software</div> <h2 id="who-is-zammad-for"><a href="#who-is-zammad-for">Who Is<br class="landscape"> Zammad For?</a></h2> <p>Would Zammad make sense for my company? How can I put this software to use? Easy: Zammad has plenty of wide-ranging features, offering something for everyone!</p></div><div class="use-cases section" data-theme="Yellow"> <a class="use-cases-item" href="https://zammad.com/en/product/product-service-support"> <div class="use-cases-item-media"> <img class="use-cases-item-photo" src="https://zammad.com/media/pages/product/product-service-support/aa8b09e240-1698589014/forklift-preview-640x.jpg" srcset="https://zammad.com/media/pages/product/product-service-support/aa8b09e240-1698589014/forklift-preview-640x.jpg 640w, https://zammad.com/media/pages/product/product-service-support/aa8b09e240-1698589014/forklift-preview-1024x.jpg 1024w, https://zammad.com/media/pages/product/product-service-support/aa8b09e240-1698589014/forklift-preview-1280x.jpg 1280w, https://zammad.com/media/pages/product/product-service-support/aa8b09e240-1698589014/forklift-preview-1600x.jpg 1600w, https://zammad.com/media/pages/product/product-service-support/aa8b09e240-1698589014/forklift-preview-1920x.jpg 1920w" sizes="28.1944444467vw" alt="3d animated forklift" width="640" height="432"> </div> <div class="text-content"> <h2 class="use-cases-item-title">Product / Service Support</h2> <ul class="use-cases-item-benefits"> <li>Reliable information and support</li> <li>Long-term, growing customer relationships</li> <li>Own fields for specific key figures</li> </ul> <div class="use-cases-item-more more">Learn more <span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#arrow-right"></use></svg> </span> </span></div> </div> </a> <a class="use-cases-item" href="https://zammad.com/en/product/support-for-wholesale-and-retail"> <div class="use-cases-item-media"> <img class="use-cases-item-photo" src="https://zammad.com/media/pages/product/support-for-wholesale-and-retail/64068f7bb1-1698589016/machine-preview-640x.jpg" srcset="https://zammad.com/media/pages/product/support-for-wholesale-and-retail/64068f7bb1-1698589016/machine-preview-640x.jpg 640w, https://zammad.com/media/pages/product/support-for-wholesale-and-retail/64068f7bb1-1698589016/machine-preview-1024x.jpg 1024w, https://zammad.com/media/pages/product/support-for-wholesale-and-retail/64068f7bb1-1698589016/machine-preview-1280x.jpg 1280w, https://zammad.com/media/pages/product/support-for-wholesale-and-retail/64068f7bb1-1698589016/machine-preview-1600x.jpg 1600w, https://zammad.com/media/pages/product/support-for-wholesale-and-retail/64068f7bb1-1698589016/machine-preview-1920x.jpg 1920w" sizes="28.1944444467vw" alt="3d animatied production machine" width="640" height="432"> </div> <div class="text-content"> <h2 class="use-cases-item-title">Support for wholesale and retail</h2> <ul class="use-cases-item-benefits"> <li>Multi-channel communication</li> <li>Connection to existing ERP systems</li> <li>Product-specific overviews</li> </ul> <div class="use-cases-item-more more">Learn more <span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#arrow-right"></use></svg> </span> </span></div> </div> </a> <a class="use-cases-item" href="https://zammad.com/en/product/zammad-at-the-it-service-desk"> <div class="use-cases-item-media"> <img class="use-cases-item-photo" src="https://zammad.com/media/pages/product/zammad-at-the-it-service-desk/1d194a563e-1698589016/printer-preview-640x.jpg" srcset="https://zammad.com/media/pages/product/zammad-at-the-it-service-desk/1d194a563e-1698589016/printer-preview-640x.jpg 640w, https://zammad.com/media/pages/product/zammad-at-the-it-service-desk/1d194a563e-1698589016/printer-preview-1024x.jpg 1024w, https://zammad.com/media/pages/product/zammad-at-the-it-service-desk/1d194a563e-1698589016/printer-preview-1280x.jpg 1280w, https://zammad.com/media/pages/product/zammad-at-the-it-service-desk/1d194a563e-1698589016/printer-preview-1600x.jpg 1600w, https://zammad.com/media/pages/product/zammad-at-the-it-service-desk/1d194a563e-1698589016/printer-preview-1920x.jpg 1920w" sizes="28.1944444467vw" alt="3d animated printer" width="640" height="432"> </div> <div class="text-content"> <h2 class="use-cases-item-title">Zammad for the IT service desk</h2> <ul class="use-cases-item-benefits"> <li>Self-service and instructions</li> <li>Working with support levels</li> <li>Automation through LDAP/Exchange</li> </ul> <div class="use-cases-item-more more">Learn more <span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#arrow-right"></use></svg> </span> </span></div> </div> </a> </div><div class="text section text-content" data-theme="Yellow" data-alignment="centered"> <div class="cursive">News on Open Data,<br class="portrait"> New Work, and Helpdesk</div> <h2 id="always-up-to-date-with-the-zammad-blog"><a href="#always-up-to-date-with-the-zammad-blog">Always up to Date With the Zammad Blog</a></h2> <p>What is so great about the Open Source concept? How does a helpdesk work and what are the benefits? What is the idea of New Work all about? Head to the Zammad Blog to find out all of this - and more!</p></div><div class="blog-article-section section"> <a class="article-preview" href="https://zammad.com/en/blog/digitalization-in-education" data-layout="promo"> <div class="article-preview-graphic" style="background: #D06537"> <div class="article-preview-graphic-ratio image-ratio"> <img class="article-preview-graphic-element" src="https://zammad.com/media/pages/blog/digitalization-in-education/4ceef283ec-1733131170/digital-education-320x.jpg" srcset="https://zammad.com/media/pages/blog/digitalization-in-education/4ceef283ec-1733131170/digital-education-320x.jpg 320w, https://zammad.com/media/pages/blog/digitalization-in-education/4ceef283ec-1733131170/digital-education-640x.jpg 640w, https://zammad.com/media/pages/blog/digitalization-in-education/4ceef283ec-1733131170/digital-education-1280x.jpg 1280w, https://zammad.com/media/pages/blog/digitalization-in-education/4ceef283ec-1733131170/digital-education-1920x.jpg 1920w, https://zammad.com/media/pages/blog/digitalization-in-education/4ceef283ec-1733131170/digital-education-2560x.jpg 2560w" sizes="(max-width: 767px) 100vw, 33vw" alt="Digitalization in Schools" width="320" height="320"> </div> </div> <div class="article-preview-content"> <div class="cursive" style="color: #D06537"></div> <h2 class="article-preview-title">Digitalizing Education: 7 Questions for Joshua Martin at Philomath School District</h2> <div class="article-preview-intro">Digital transformation in education presents both opportunities and challenges. For Philomath School District—serving 1,600 students across six schools—this journey requires strategic vision and practical solutions. Our interview with Joshua Martin, the system administrator of the school district, offers an insider's perspective on navigating the digital frontier, overcoming technological hurdles and leveraging tools like Zammad to achieve digital sovereignty.</div> <div class="article-preview-meta"><time class="article-preview-date" datetime="2024-12-02 09:00:00">December 2, 2024</time> <span class="spacer-dot">•</span> Open Source</div> </div> </a> <p><a class="more more--block" href="https://zammad.com/en/blog/digitalization-in-education">Read Blog Article<span class="icon icon-arrow-right"> <span class="icon-ratio" style="padding-bottom: 100%"> <svg><use xlink:href="https://zammad.com/assets/images/icons.svg?1732890638?2024-07-23#arrow-right"></use></svg> </span></span></a></p></div> </div> <div class="cta-bar"> <div class="cta-bar-entry cta-bar-entry--cta" data-theme="Black"> <div class="cursive">Signup</div> <div class="cta-bar-entry-text">Together we turn your customers into fans.</div> <a 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securityHeaders
{"securityHeadersList":["content-security-policy","strict-transport-security","x-content-type-options","x-frame-options","x-xss-protection"],"securityHeadersGrade":"A+","securityHeadersScore":110}

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customize waterfall • View all Images • View HTTP/2 Dependency Graph • Filmstrip

Connection View

Step_1 zammad.at zammad.com zammad.com zammad.com zammad.com zammad.com zammad.com support.zammad.com support.zammad.com zammad.matomo.cloud
DNS Lookup
Initial Connection
SSL Negotiation
Start Render
DOM Content Loaded
On Load
Document Complete
Connection View waterfall diagram

Request Details

Before Start Render
Before On Load
After On Load
3xx Response
4xx Response

Request Details
# Resource Content Type Priority Request Start DNS Lookup Initial Connection SSL Negotiation Time to First Byte Content Download Bytes Downloaded CPU Time Error/Status Code IP
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2 https://zammad.com/ text/html Highest 0.353 s 39 ms 33 ms 63 ms 46 ms - - - 302 116.203.82.166
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5 https://zammad.com/a...style.1732890638.css text/css Highest 0.57 s - 37 ms 51 ms 158 ms 106 ms 16.6 KB - 200 116.203.82.166
6 https://zammad.com/a.../Inter-Regular.woff2 font/woff2 High 0.604 s - 35 ms 85 ms 153 ms 131 ms 27.9 KB - 200 116.203.82.166
7 https://zammad.com/a...s/Inter-Medium.woff2 font/woff2 Highest 0.68 s - 82 ms 114 ms 119 ms 182 ms 30.8 KB - 200 116.203.82.166
8 https://zammad.com/a...Inter-SemiBold.woff2 font/woff2 Highest 0.689 s - 81 ms 121 ms 130 ms 198 ms 30.7 KB - 200 116.203.82.166
9 https://zammad.com/a...nts/Inter-Bold.woff2 font/woff2 Highest 0.738 s - 79 ms 171 ms 131 ms 252 ms 31.0 KB - 200 116.203.82.166
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11 https://zammad.com/a...ts/Inter-Black.woff2 font/woff2 Highest 0.835 s - - - 196 ms 38 ms 29.1 KB - 200 116.203.82.166
12 https://support.zamm...at/chat-no-jquery.js application/javascript High 0.843 s 68 ms 134 ms 129 ms 706 ms 22 ms 33.0 KB 14 ms 200 176.9.16.185
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25 https://zammad.com/m...stomer-interface.png image/png Low 2.184 s - - - 190 ms 510 ms 58.7 KB - 200 116.203.82.166
26 https://zammad.com/m...7-1698589015/vip.png image/png Low 2.207 s - - - 252 ms 427 ms 55.7 KB - 200 116.203.82.166
27 https://zammad.com/m...ertreterfunktion.png image/png Low 2.209 s - - - 347 ms 61 ms 42.7 KB - 200 116.203.82.166
28 https://zammad.com/m...698589014/editor.png image/png Low 2.249 s - - - 391 ms 69 ms 47.0 KB - 200 116.203.82.166
29 https://zammad.com/m...3-1698589015/sla.png image/png Low 2.336 s - - - 387 ms 74 ms 49.8 KB - 200 116.203.82.166
30 https://zammad.com/m...mentions-feature.png image/png Low 2.361 s - - - 450 ms 54 ms 38.4 KB - 200 116.203.82.166
31 http://support.zammad.com/ws - Low 2.361 s - 522 ms - 521 ms - - - 101 176.9.16.185
32 https://zammad.com/m...5/archive-import.png image/png Low 2.618 s - - - 281 ms 453 ms 75.3 KB - 200 116.203.82.166
33 https://zammad.matomo.cloud/matomo.js application/javascript Low 2.629 s 442 ms 223 ms 381 ms 815 ms 377 ms 39.6 KB 15 ms 200 3.126.133.169
34 https://zammad.com/m...9014/mobile_view.png image/png Low 2.711 s - - - 335 ms 77 ms 51.9 KB - 200 116.203.82.166
35 https://zammad.com/m...4/knowledge-base.svg image/svg+xml Low 2.798 s - - - 339 ms 2 ms 7.5 KB - 200 116.203.82.166
36 https://zammad.com/m...5/multiple-tasks.png image/png Low 2.867 s - - - 285 ms 78 ms 52.0 KB - 200 116.203.82.166
37 https://zammad.com/m...8589015/autosave.png image/png Low 2.887 s - - - 357 ms 514 ms 87.0 KB - 200 116.203.82.166
38 https://zammad.com/m...014/text-modules.png image/png Low 2.888 s - - - 448 ms 439 ms 67.8 KB - 200 116.203.82.166
39 https://zammad.com/m...ermanent-marking.png image/png Low 3.124 s - - - 362 ms 68 ms 46.1 KB - 200 116.203.82.166
40 https://zammad.com/m.../fulltext-search.png image/png Low 3.142 s - - - 426 ms 79 ms 53.0 KB - 200 116.203.82.166
41 https://zammad.com/m...information_page.png image/png Low 3.231 s - - - 435 ms 37 ms 29.0 KB - 200 116.203.82.166
42 https://zammad.com/m...589014/templates.png image/png Low 3.357 s - - - 432 ms 26 ms 21.8 KB - 200 116.203.82.166
43 https://zammad.com/m...15/zeiterfassung.png image/png Low 3.556 s - - - 279 ms 106 ms 68.4 KB - 200 116.203.82.166
44 https://zammad.com/m...-1698589014/tags.png image/png Low 3.648 s - - - 307 ms 530 ms 90.2 KB - 200 116.203.82.166
45 https://zammad.com/m...-zusammenfuehren.png image/png Low 3.704 s - - - 352 ms 34 ms 26.7 KB - 200 116.203.82.166
46 https://zammad.com/m...89014/verlinkung.png image/png Low 3.762 s - - - 342 ms 391 ms 62.6 KB - 200 116.203.82.166
47 https://zammad.com/m...information_page.png image/png Low 3.777 s - - - 426 ms 40 ms 30.2 KB - 200 116.203.82.166
48 https://zammad.com/m...-kunde-zuordnung.png image/png Low 3.818 s - - - 452 ms 103 ms 67.1 KB - 200 116.203.82.166
49 https://zammad.matom...okie=1&res=1920x1200 - Lowest 3.837 s - - - 536 ms - - - 204 3.126.133.169
50 https://zammad.com/m...3-1698589015/csv.png image/png Low 3.943 s - - - 449 ms 42 ms 31.3 KB - 200 116.203.82.166
51 https://zammad.com/m...agenten-anzeigen.png image/png Low 4.245 s - - - 268 ms 89 ms 58.7 KB - 200 116.203.82.166
52 https://zammad.com/m...98589015/gruppen.png image/png Low 4.379 s - - - 237 ms 87 ms 57.5 KB - 200 116.203.82.166
53 https://zammad.com/m...sive-design-icon.png image/png Low 4.379 s - - - 338 ms 38 ms 29.1 KB - 200 116.203.82.166
54 https://zammad.com/m...e-workflows-logo.png image/png Low 4.436 s - - - 333 ms 13 ms 14.8 KB - 200 116.203.82.166
55 https://zammad.com/m...duplicate_ticket.png image/png Low 4.486 s - - - 311 ms 74 ms 50.4 KB - 200 116.203.82.166
56 https://zammad.com/m...-1698589014/rest.png image/png Low 4.498 s - - - 389 ms 66 ms 45.5 KB - 200 116.203.82.166
57 https://zammad.com/m...-1698589015/ldap.png image/png Low 4.603 s - - - 364 ms 66 ms 45.2 KB - 200 116.203.82.166
58 https://zammad.com/m...89015/sicherheit.png image/png Low 4.704 s - - - 343 ms 106 ms 68.7 KB - 200 116.203.82.166
59 https://zammad.com/m...b-1698589015/sso.png image/png Low 4.758 s - - - 409 ms 484 ms 69.2 KB - 200 116.203.82.166
60 https://zammad.com/m...698589014/s-mime.png image/png Low 4.783 s - - - 493 ms 62 ms 43.3 KB - 200 116.203.82.166
61 https://zammad.com/m...-identifizierung.png image/png Low 4.872 s - - - 480 ms 389 ms 69.2 KB - 200 116.203.82.166
62 https://zammad.com/m...8589015/migrator.png image/png Low 4.958 s - - - 502 ms 79 ms 52.7 KB - 200 116.203.82.166
63 https://zammad.com/m...gate_integration.png image/png Low 5.035 s - - - 518 ms 41 ms 31.1 KB - 200 116.203.82.166
64 https://zammad.com/m...etel_integration.png image/png Low 5.156 s - - - 457 ms 30 ms 24.4 KB - 200 116.203.82.166
65 https://zammad.com/m...f-1698589015/cti.png image/png Low 5.341 s - - - 333 ms 64 ms 43.7 KB - 200 116.203.82.166
66 https://zammad.com/m...ckmk_integration.png image/png Low 5.541 s - - - 214 ms 32 ms 25.5 KB - 200 116.203.82.166
67 https://zammad.com/m...1698589014/monit.png image/png Low 5.595 s - - - 206 ms 75 ms 50.5 KB - 200 116.203.82.166
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HTTP/1.1 200 OK
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HTTP/1.1 200 OK
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Response Headers:

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Response Headers:

HTTP/1.1 200 OK
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Response Headers:

HTTP/1.1 200 OK
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Response Headers:

HTTP/1.1 200 OK
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Response Headers:

HTTP/1.1 200 OK
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Response Headers:

HTTP/1.1 200 OK
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HTTP/1.1 200 OK
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HTTP/1.1 200 OK
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HTTP/1.1 200 OK
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Response Headers:

HTTP/1.1 200 OK
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HTTP/1.1 200 OK
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HTTP/1.1 200 OK
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HTTP/1.1 200 OK
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Response Headers:

HTTP/1.1 200 OK
Date: Sat, 07 Dec 2024 12:42:33 GMT
Server: Apache
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